KORG USA Inc.
316 S Service Rd
Melville, NY 11747
If you have any questions, please e-mail us at:
KORG USA Inc. understands your concerns about privacy
and we treat your personal information as confidential. We do not rent, sell,
barter or trade e-mail addresses. When you place an order with us, we collect
your name, address, telephone number, credit card information and your e-mail
address. We use this information to fulfill your order and to communicate with
you about your order. We may use this information to communicate additional
information about this website.
How to Contact Us
obtain a copy of our 30-day Satisfaction Guarantee, you may contact us using the
above contact information, Attention Legal Department.
Collection of Information
Registration and Use of Information
No user is required to provide information in order to visit korg.com. However, a user must register in order to be placed on our e-mail
distribution list. In addition, a user must register to enter contests and other
promotions. During registration, a user provides certain categories of
information, such as his or her name, address and e-mail address. We also
collect information regarding a user's registered products.
The information which you supply us enables us to customize our website to your
interests and enhance your overall experience at our website. In addition, it
helps us communicate with you about KORG product news. Besides sending
you e-mail updates, we may use your contact information periodically in order to
send you e-mail regarding upcoming events and promotions. In addition, we may
request information for other specific purposes. If the information provided
will be used in any way that differs from the treatment outlined in this Privacy
Policy, we will identify the differences when we request the information.
The korg.com website contains links to websites operated by third parties.
These websites may collect personally identifiable information about you. This
Inc. does not assume any responsibility for third parties.
If Korg USA, Inc. were to be acquired, personal information about our customers
might be one of the assets acquired.
Passive Collection of Information
In addition to the information that you actively provide to us, such as the
information you provide when you register for our e-mail updates, we collect
information about how you interact with our website. We collect such passive
information for purposes such as testing and improving a user's experience at
the website and for compiling broad aggregate demographic data and related usage
data for our internal purposes. The types of passive information include, but
are not limited to, your IP address, which type of browser you are using, where
you go on our website and how long you stay on any part of our website. We may
also track how you interact with our website, by assigning a random string of
numbers and characters to your session. Passive information does not identify
you to us by name, and we do not link your IP address to your personally
We use a "cookie" based data collection system in certain areas of our website.
Cookies are small files placed on your hard drive that assist us in providing
frequency with which you will need to enter your password on password-protected
areas of our website. Additionally, in some cases, certain website features will
only function with the use of a cookie. You are always free to decline our
cookies if your browser permits, although in that case you may not be able to
use certain features on our website and/or you may be required to reenter your
password more frequently during a session.
Collection of Information from Children
KORG USA Inc. abides by federal law and the guidelines of the Federal Trade
Commission regarding youth privacy. As such, this website is directed to the
general public. We do not knowingly collect information from children under 13.
Sharing of Information
KORG USA Inc. pledges that it will not sell, share, rent or otherwise
transfer your information. We may however share broad aggregate demographic data
and related usage information with our business partners. This aggregate
information does not contain any personal information which can identify any
While we strive to protect the personal information of our users, we will
release personal information if required by law or if, in good faith, we believe
such action is necessary.
Your use of this website indicates an acceptance of the terms of the Privacy
If we are going to use your personally identifiable information in a manner
which materially differs from the standards in effect at the time such
information was collected, we will notify you and you will have a choice as to
whether or not we use your information in this different manner. If you have
provided information to receive from us, our e-mail updates and other commercial
e-mail, you will be contacted by us, via e-mail, regarding this materially
different use. In addition, if we make any material changes to our Privacy
Policy that do not affect user information already stored in our database, we
will post a prominent notice on our website notifying users that our Privacy
Policy has changed. In some cases when we post such a notice, we will also send
an e-mail to users who have provided their information notifying them of the
Korg.com users are asked to give information to be put on the KORG USA e-mail distribution list or to receive commercial e-mail
regarding upcoming promotions and events. If you receive our commercial e-mail
and would like to avoid receiving such e-mail in the future, you may opt-out of
receiving it by following the opt-out directions provided within the e-mail. We
will only communicate with you according to your instructions.
Your privacy is important to KORG USA Inc. If you have questions about any
of the provisions described above, please contact us at using the contact
information listed above.